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Spilling the Costs of Damages…

Forget crying over spilt milk; the true disaster is spilt paint! The costs could bring anyone to tears… There are numerous expenses associated with transit damage, ranging from obvious ones like ‘Product Replacement’ and ‘Shipping and Handling Fees’ to often-overlooked hidden costs. These can include:

Reputational Damage Many customers expect high-quality packaging and delivery service. With the wide range of online options available, a damaged parcel could result in the loss of repeat business.

Courier Clean-up Fees Couriers often pass on the costs incurred from damaged parcels and site clean-up due to paint spillage.

Labor Costs Additional labor may be required to handle damaged goods, process returns, and manage customer inquiries or complaints.

Environmental Costs Improperly disposed of damaged paint tins may incur environmental clean-up costs or fines.

Inventory Management Costs Managing damaged inventory requires additional administrative work, including tracking, documentation, and disposal procedures.

Opportunity Costs Resources spent on managing damaged shipments could have been invested elsewhere in the business for growth or improvement initiatives.